Shipping Policy
Processing Times:
All physical products (e.g. swatch cards, lipsticks) are processed within 2–4 business days. You will receive a confirmation email with tracking details once dispatched.
Shipping Rates & Timeframes:
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Standard (Australia): 3–8 business days
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Express (Australia): 2–4 business days
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International: 7–14+ business days depending on destination
Shipping costs are calculated at checkout. Colour Capsule is not responsible for delays caused by carriers or customs once items have been dispatched.
Digital Delivery:
Online Colour Analysis can take up to 7 days to complete. Once complete, digital colour palettes, reports, and swatches are sent within 48 hours of completion of your online consultation.