Shipping Policy

Processing Times:
All physical products (e.g. swatch cards, lipsticks) are processed within 2–4 business days. You will receive a confirmation email with tracking details once dispatched.

Shipping Rates & Timeframes:

  • Standard (Australia): 3–8 business days

  • Express (Australia): 2–4 business days

  • International: 7–14+ business days depending on destination

Shipping costs are calculated at checkout. Colour Capsule is not responsible for delays caused by carriers or customs once items have been dispatched.

Digital Delivery:
Online Colour Analysis can take up to 7 days to complete. Once complete, digital colour palettes, reports, and swatches are sent within 48 hours of completion of your online consultation.