
Personalised Video walkthrough
Want a deeper dive into your results?
Add a personalised video walkthrough to your virtual colour analysis and get clear, tailored guidance—straight from your colour consultant.
You'll receive a recorded video talking you through:
- Your unique colour season and why it suits you
- How to use your swatch card with confidence
- Tips for shopping, styling and making your colours work for you
Perfect if you want to revisit your results anytime or prefer a more guided, personalised experience.
The Details
Shipping
All physical products (e.g. swatch cards, lipsticks) are processed within 2–4 business days. You will receive a confirmation email with tracking details once dispatched.
Shipping Rates & Timeframes:
- Standard (Australia): 3–8 business days
- Express (Australia): 2–4 business days
- International: 7–14+ business days depending on destination
Shipping costs are calculated at checkout. Colour Capsule is not responsible for delays caused by carriers or customs once items have been dispatched.
Returns
We don’t offer returns for change of mind due to the personalised nature of our products.
If your item arrives damaged or incorrect, we’ll happily organise a replacement or refund. Read our full Returns Policy for details.